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Workplace discrimination

There are laws in Australia that protect people from discrimination in the workplace. There are anti-discrimination laws that apply to both paid and unpaid workers.

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Discrimination happens when a person is treated unfairly, or less favourably, because of their age, race, disability, religion, sex, sexual orientation, political belief, or another attribute that is protected under the law. It can be direct or indirect. 

Workplace discrimination is against the law. There are anti-discrimination laws that apply to both paid and unpaid workers.

Workplace discrimination can happen at any stage, from hiring or engaging a worker, during the period of work, through to decisions about ending work. It may relate to what role a person is offered, how much they’re paid, or whether or not they’re promoted or re-contracted.  

Workplace discrimination is a serious issue but there can be different laws depending on where you are so sometimes it’s hard to know where to go for help. 

Sometimes a person is right for a job because they have a particular attribute. Sometimes a more equitable workplace means making accommodations for people with particular attributes. 

This page has information about:


What the law says 

Anti-discrimination laws protect people’s right to participate equally in ‘public life’. 

There is no strict definition of public life, but it basically includes any aspect of your life that happens in the public realm. This includes employment and education. 

There are both federal laws and state and territory laws that protect people from discrimination. There are some differences between these laws about who is covered. 

However, there are laws that protect paid and unpaid workers, including board and committee membership, volunteering, unpaid internships and other forms of formal unpaid work. The law also provides protection for interactions with audience members, patrons and customers. 

All people in Australia are protected by the Commonwealth anti-discrimination laws. You do not have to be an Australian citizen, permanent resident or on a particular type of visa to be protected.  Commonwealth anti-discrimination laws protect against both direct and indirect discrimination. 

State and territory laws sometimes overlap with the Commonwealth laws. Sometimes these provide extra, or slightly different, protections, and sometimes there are gaps in the laws. Wherever there is overlap, both laws apply. 

In addition, the Fair Work Act prohibits work-related discrimination against employees and contractors. Most workers in Australia are covered by this law.


Which attributes are protected by law

There are different anti-discrimination laws in Australia, depending on where you work. They generally cover the same types and areas of discrimination, including:

  • age
  • disability
  • gender and sex
  • parent and carer responsibilities
  • pregnancy and breastfeeding
  • sexual orientation and gender identity
  • marital and relationship status
  • race and ethnicity
  • religion and certain other beliefs and activities.

Workers may also be protected from discrimination based on: 

  • political opinions
  • criminal record
  • social origin (for example, class, caste or socio-occupational status)
  • family and domestic violence.

Keep learning:

Quick guide to discrimination law

Australian Human Rights Commission

Learn more
Discrimination based on political belief or activity

Victorian Equal Opportunity and Human Rights Commission

Learn more

Keep learning:

Discrimination in employment on the basis of criminal record

Australian Human Rights Commission

Learn more
Prohibition on adverse action because of family and domestic violence

Fair Work Commission

Learn more

What is discrimination?

Discrimination happens when a person is treated unfairly, or less favourably, because they have one or more of the attributes or characteristics protected by law. 

Workplace discrimination can happen at work, offsite at work events, online on social media or in digital workspaces, and even outside of work hours. 

In the workplace, discrimination may look like: 

Harassment

Harassment is any unwelcome behaviour that a reasonable person would consider to be offensive, embarrassing, intimidating, threatening or humiliating. Unlike bullying, a single incident can be harassment. 
 

Harassment is always inappropriate but, in some cases, it’s also against the law. In Australia, workplace sexual harassment, sex-based harassment, harassment based on a person’s disability and racial hatred are against the law. If harassment is repeated, it may also be bullying. Workplace bullying is against the law.

Your employer has a responsibility to do what it reasonably can to ensure that you are safe at work. This includes both physical and psychological safety. Harassment creates a risk to psychological safety and is therefore something that employers need to take seriously. Some examples of harassment include:

  • making an inappropriate comment or joke about a person
  • laughing when someone makes a simple mistake or trips over something
  • making a threatening remark such as, ‘If you do that again, I’m going to punch you’
  • making fun of someone, or a group of people, in front of others.

Examples of harassment that is against the law include:

  • telling insulting jokes about particular racial groups (racial hatred)
  • sending explicit or sexually suggestive emails or text messages (sexual harassment)
  • displaying racially offensive or pornographic posters or screen savers (racial hatred)
  • making derogatory comments or taunts about someone’s race (racial hatred)
  • asking intrusive questions about a person’s body (sex-based harassment).

Learn more about harassment

Stereotyping

Stereotyping is making an assumption about a person, or a group of people, because of a particular characteristic. Stereotypes are often not true and can be very harmful.

Examples of stereotypes include:

  • Men make better leaders than women
  • Women are more caring than men
  • Asians are good at working with computers
  • Older workers are just counting down the days until they can retire
  • People who are blind can’t use computers.

Victimisation

Victimisation is subjecting, or threatening to subject, another person to a detriment on the basis that the person has made, or proposes to make, a workplace discrimination complaint. 

It can be thought of as: 

  • unfairly treating or retaliating against a person 
  • because they made a complaint, or raised concerns
  • about unacceptable workplace behaviour.

Learn more about victimisation

Direct or indirect discrimination

Direct discrimination is often the most obvious kind of discrimination. It happens when someone is treated less favourably because of their protected attribute.

Examples of direct discrimination could include:

  • Joe  Joe isn’t offered a touring opportunity because his wheelchair makes arranging transport internationally ‘too hard’.
  • Miguel — Miguel and Sally are both employees who are prone to submitting their timesheets late. Sally is given a formal warning.  Miguel isn’t.  
  • Min — Min’s evening ushering shifts are cut back because she is pregnant and ‘really ought to be home resting more in her condition’.
  • Fahrad — Retiree Fahrad’s application to be a volunteer at the film festival is rejected because ‘it’s really more a younger persons’ vibe’.

Indirect discrimination can be harder to spot. It happens when something applies to everyone in the same way but it unfairly affects a person because of a protected attribute.

Examples of indirect discrimination could include:

  • Penny — Penny applies for a job selling digital subscriptions to an electronic journal. The publication has a strict 9 am start time. She turns down the job because she can’t get there in time after school drop off.
  • Ari — Ari works for a gallery that has a ‘no sitting’ policy for attendants. Ari is unable to stand for long periods due to a disability and asks whether he can sit during his shift. He has to resign when they say it’s against the policy. 
  • Phillip — Phillip and Joni are lighting technicians doing the same work for the same company. Phillip works part-time so that he can pick his kids up from school every day. When Phillip asks why Joni was given a pay rise and he wasn’t, he’s told ‘the pay rise was only for full time employees.

Tina — Tina applies for a role teaching art at a local community centre. At her interview, she is told that they cannot offer her the role because her traditional facial tattoos violate their no visible tattoos policy.


It is not discrimination if —

Exceptions sometimes apply to specific personal characteristics in particular circumstances. 

It is not discrimination if:

If a particular attribute is more suitable

An organisation may favour a particular characteristic if that better meets the needs of the people it is serving.

For example, actively seeking to engage a First Nations arts officer who is a First Nations person. 

If the job requires specific attributes 

An organisation may need a person to have certain attributes in order to be suitable for the job. 

For example:

  • An art studio may engage a life model of a particular age in order to teach particular skills
  • A person of a particular gender may be cast in a role written for that characteristic. 

If it is not safe

A person may be treated differently because their attribute means they wouldn’t be safe. 

For example, temporarily assigning a pregnant set builder to alternative duties in place of her ordinary work handling toxic chemicals.  

If it is to increase participation 

This is sometimes called ‘positive discrimination’. It’s when a person with a particular attribute is favoured in order to increase the participation of an under-represented group in a particular area of work or public life. 

For example, hiring a qualified woman into a leadership position in a sector where most leaders are men.  

If they can’t meet the inherent requirements of the job

It is not discriminatory to let someone go, or choose not to engage them, if they can’t meet the inherent requirements of the job. 

Inherent requirements are the essential activities of the job, the ones that are non-negotiable or where there can be no flexibility.

When trying to work out what the inherent requirements of a job are, it can be helpful to think about what needs to be done versus how it’s done.

In practice:

Do you need to be able to stand up to talk about art?

Ari works as a gallery attendant. His core duties are explaining art to visitors and helping them find their way.  

The gallery has a policy that gallery attendants stand during their shift. 

Ari is unable to stand for long periods due to a disability. 

His ability to stand for long stretches is not an inherent requirement of the job. 

Do you need to work 9 to 5 to monitor the festival inbox?

Samaneh applies for a short-term contract communications assistant role for an upcoming festival. The core duties of the role are to monitor the festival’s email inboxes and respond to all inquiries within 24 hours.

It is a remote role. The work hours are advertised as 9am to 5pm. Samaneh has a long-term illness that requires attending regular medical appointments. In her previous roles, she was able to work flexibly in order to make up the hours when she was attending appointments.

Her ability to work from 9am to 5pm is not an inherent requirement of the job.

Can you serve drinks at a bar if you are under 18?

Rex applies for a role at their local theatre’s bar. The core duties include serving alcoholic and non-alcoholic drinks and snacks to patrons before and after shows. 

Rex is 17. It is against the law for minors to serve alcohol.

Rex is told that the theatre cannot hire them because of their age but that they may like to consider re-applying when they turn 18. 

Being able to serve alcohol is an inherent requirement of the job.


Making reasonable adjustments

Australian law requires employers to make ‘reasonable adjustments’ to support the participation of people with disability in the workplace.

Basically, a reasonable adjustment is something that a workplace can do that is not too expensive, difficult or time consuming to implement. 

What is considered reasonable is different for each workplace. For example, what is reasonable for a large business with lots of resources may not be considered reasonable for a small business. 

Sometimes, reasonable adjustments don’t cost anything at all.

What is preventing the worker from participating in the workplace?

What is a possible reasonable adjustment?

Sara, the Director of an upcoming dance production, is temporarily using a wheelchair because of a recent accident. 

While she is using the wheelchair, she cannot access their allocated rehearsal room, which is down three steps.

Install a wheelchair-safe ramp at the entrance to the rehearsal room

Relocate rehearsals to an accessible space.

Moses works in grants and fundraising for a small arts foundation. He is vision impaired. 

The organisation upgrades their office technology. 

Moses cannot read documents or emails on the new computer because his existing screen reader is incompatible with the new operating system.

Install new assistive technology that is compatible with the new operating system on Moses’s computer.

Allow Moses to continue using the old operating system

Harry is a curator for a large gallery. He takes medication to manage his schizophrenia. The medication makes him very drowsy in the mornings. 

His previous supervisor, who he worked with for several years, supported him to adjust his working hours so that he could start later. 

His new supervisor prefers getting together “first thing”. She has moved their weekly meetings from 11am to 9am. 

The meetings could be rescheduled to a time that suits everyone on the team.

Note: Harry has no obligation to disclose his disability if he does not want to. There are many reasons why a person may not be able to attend a 9am meeting. 

Learn more about reasonable adjustments.


How to deal with discrimination in the workplace 

Sometimes it’s not immediately clear what to do or who to speak to in your workplace if you think you, or someone else, is being discriminated against. It can be even less clear if you are a freelancer or self-employed or if you are working in a collaboration with other artists.  

We have information about:

  • what to do if you think you’ve been discriminated against
  • what to do if you see, or hear about, someone being discriminated against
  • what to do if it is your role to respond to workplace discrimination.

Where to go for help

If you think you have been discriminated against — There is probably more than one option for getting help to try and resolve it. 

It will be up to you to decide what course of action is the best one for you. What you choose to do will depend on where you are, what type of discrimination you’ve experienced, and what you want the outcome to be. 

Find out about where to get help with unacceptable workplace behaviour.   

If you’re not sure which action to take, there are organisations that can help you decide. Find out where to find support

If you need help responding to discrimination — There are various organisations that offer help and advice. Find out where to find support.

On this page

More in this section:

Unacceptable workplace behaviours

Bullying, harassment and discrimination are unacceptable in the workplace. Everyone deserves a workplace that is safe and respectful. There is help available when they are not.

Read more

Workplace bullying

There are laws in Australia that protect people from bullying at work. There are laws that apply to both paid and unpaid workers. It doesn’t have to be intentional – and it can do harm.

Read more

Workplace harassment

There are laws in Australia that protect paid and unpaid workers from workplace harassment. There are extra protections against sexual and sex-based harassment, disability harassment and racial hatred.

Read more

How to deal with unacceptable behaviour at work

This page sets out key steps for dealing with bullying, harassment or discrimination in creative workplaces. There is information for anyone who has experienced, seen or heard, or is responsible for responding to unacceptable behaviour at work.

Read more

Where to get help with unacceptable workplace behaviour

If you don’t feel safe asking for help in your workplace, or if you have gone through your workplace process but it hasn’t helped, there are a range of government agencies that can help with resolving the issue.  

Read more
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We acknowledge the many Traditional Custodians of Country throughout Australia and honour their Elders past and present.

We respect their deep enduring connection to their lands, waterways, and surrounding clan groups since time immemorial. We cherish the richness of First Nations peoples’ artistic and cultural expressions. We are privileged to gather on this Country and to share knowledge, culture and art, now and with future generations.

Art by Jordan Lovegrove