Creative Workplaces Foundations
Fair, safe and respectful creative work — a practical framework for creative businesses and organisations
Essentials for employment relationships
When employment relationships are clear and lawful, employees are more likely to understand their rights, receive their correct entitlements and participate meaningfully in their work. Getting your obligations right supports a fair, safe and sustainable creative workplace.
On this page
Being employed in the creative industries can mean irregular hours, project deadlines, seasonal peaks and periods of intense activity.
In these environments, it is especially important to understand employment arrangements, pay obligations, working hours and superannuation responsibilities.
Getting this right supports the livelihoods of artists and arts workers, strengthens workplace trust and helps build a healthy, sustainable creative sector.
For some First Nations people, work may include cultural knowledge-sharing, community engagement or other contributions that extend beyond standard role descriptions. Fair employment practices help ensure these contributions are recognised, valued and appropriately remunerated.
Tip: The first essential step for employment relationships is knowing that you’ve got the work arrangement right. Employment is different from independent contracting.
We set this out in our Essential: Know your workplace laws.
Record keeping requirements
Most of the essential actions set out here also have a requirement to keep records.
We’ve set these out in our Record keeping essentials.
We encourage you to read the employment and record keeping essentials together. Understanding the records you need to keep about your employees can help you create systems as you go. This can make the task feel more manageable and can help make sure things don’t get missed.
If you have children and young people in your workplace
If you are employing people under 18 — It is essential that you know the laws for young workers.
This is set out in our Essential: Know your workplace laws.
If you are employing someone who will, or may, engage with children or young people — It is essential that you know your child safety obligations.
This is out in our Safety essentials.
Screening (checking) workers before they work with children is an important action for preventing harm or abuse of children and young people. This often includes Working With Children Checks or their equivalent.
Learn more about screening (checking) people working with children.
Know the type of employment
Paying employees fairly starts with knowing what type of employment relationship you have with each of your employees.
An employment relationship may be full-time or part-time (permanent or fixed term) or casual.
In creative workplaces, people may have different types of employment in different workplaces depending on project funding, seasons or organisational needs.
Tip: The type of employment will affect what needs to happen when an employment relationship ends. The Fair Work Ombudsman has lots of information about ending employment including managing performance and warnings.
Essential: Know the employment relationship
Need help working it out?
Learn about the different types of employment relationships
Know the legal minimum pay
Knowing the legal minimum pay for each employee is essential. The legal minimum pay is the lowest amount you are legally allowed to pay an employee for their work.
The legal minimum pay is made up of:
- the legal minimum pay rate for that particular employee
- any other monetary entitlements in their award or enterprise agreement.
If you pay an employee a yearly salary, you must check that their salary is at least equal to the legal minimum pay, including extra payments like overtime or allowances.
Creative work should not be undervalued because it is purpose-driven, passion-driven or culturally meaningful. Employees must still receive at least their lawful minimum entitlements.
Tip: You can pay an employee more than the legal minimum pay — and you may need to so you can match the market rate or to attract and retain the right candidate — but you can’t pay less.
Know the legal minimum pay rate
To work out the legal minimum pay rate, for each employee you need to know:
- whether your business is part of the national employment system or a state system, and
- whether an award, collective agreement or a minimum wage applies.
If an award or agreement applies, you also need to know:
- the classification level (or grade) that applies to the work of each employee. A classification level is the category or level of the job, based on skills, experience and responsibilities.
An employee’s minimum pay rate can also depend on things like:
- the type of employment — casual employees, apprentices and trainees often have different minimum rates
- age — junior employees sometimes have a lower minimum pay rate.
Tip: An employment contract can set a rate of pay for an employee, but you still need to know the legal minimum to make sure you aren’t underpaying them. Employees cannot be paid less than the legal minimum, even if they agree to a contract with a lower amount.
Essential: Know the legal minimum pay rate for each employee
Make sure you know their classification and age so you can know the right rate
Need help working it out?
Learn about:
Know if other monetary entitlements apply
If you have an award or enterprise agreement that applies to you and your employees, your employee may be entitled to other minimum payments.
For example, they may get extra payments for working more than their usual hours, or on certain days or shifts.
You need to know when extra payments like allowances, loadings, penalty or public holiday rates, or overtime apply.
These other monetary payments form part of an employee’s legal minimum pay.
Tip: Employment contracts may also have extra payments that you must pay. They may be in the employment contract itself, or another workplace policy (such as a travel or flexible work policy) referred to in the contract.
Essential: Know if other monetary payments apply
Under their award, agreement or employment contract
Need help working it out?
Learn about:
Know the limits on working hours
For most employees, the maximum weekly working hours is 38 hours. Some awards and agreements allow these hours to be averaged over several weeks, and some have a maximum less than 38.
In the arts, things get busy — during a festival, bumping in a show, or leading up to a launch or an opening. Even during a regular week, it can always feel like there’s more work to be done. It can be tempting to expect employees to go ‘above and beyond’.
Generally, you can ask your employees to work more than their maximum hours – but within reason, and it may cost more. Employees can generally refuse to work additional hours if it’s unreasonable, and many have a right to disconnect from work.
It’s important to understand how additional hours can impact:
- pay — hours over the maximum may attract an overtime penalty. For employees on an annual salary, these higher rates need to be accounted for when coming up with the salary.
- safety — excessive hours are a safety hazard. In a compressed period, it can contribute to fatigue and injury. Persistent excessive hours can lead to burnout. It can also be a sign of poor job design.
- superannuation — not always, but sometimes super needs to be paid on the extra hours.
Excessive hours can also affect workers’ capacity to meet family, community and cultural responsibilities outside work.
Essential: Know the limits on working hours
Particularly if they are covered by an award or enterprise agreement that provides for penalty rates
Need help working it out?
Learn about:
Pay your superannuation obligations
You need to pay superannuation for all your employees (except some young employees).
Superannuation (or super) is a type of long-term savings for retirement. You pay an amount into your employee’s super fund. The amount is in addition to their wages or salary.
You need to pay:
- at least the minimum amount of superannuation
- into their superannuation fund
- each payday.
The minimum amount of super is either:
- the Super Guarantee — this is the minimum amount set by law. It is currently 12% of the employee’s qualifying earnings. (Qualifying earnings generally means the payments you make to the employee for their ordinary hours of work, not including overtime.)
or
- any higher amount set out in their award, enterprise agreement or contract.
You must pay super directly into the employee’s super fund. You can’t pay super into an employee’s bank account.
You need to set up a system for paying super. Your system needs to be compliant with SuperStream standards.
You need to pay super each time you pay your employees and it must reach the employee’s fund on time. The employee’s super fund needs to receive your contributions within 7 business days after pay day.
Essential: Pay your super obligations
Need help working it out?
Learn about superannuation
The other essentials
Essentials for engaging First Nations artists and arts workers
Respectful engagement with First Nations artists and arts workers strengthens fair, safe and respectful workplaces across the creative industries.
Respect and inclusion essentials
A respectful and inclusive workplace is one where everyone feels they belong, are safe and that their contributions are valued.
Safety essentials
Your business or organisation is responsible for the safety of its workers. This means taking actions to preventing harm from happening in the first place.
Essential: Know your workplace laws
Knowing the laws that apply to your work arrangements supports you to create a fair, lawful and sustainable workplace.
Essentials for hiring independent contractors
Clear agreements with independent contractors help reduce misunderstandings, manage risk and support fair, respectful and sustainable working relationships.
Record keeping essentials
Keeping records is not just good business practice — some records are required by law.