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How to: Communicate about child safety

It's important for organisations and businesses to proactively communicate about child safety. It helps to set expectations and create a child safe culture, and helps people know what to do if they have questions or concerns.

Resource: Guidance
Organisation: Creative Workplaces
Location: ACT, NSW, NT, Qld, SA, Tas, Vic, WA
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What to communicate

  • To workers and volunteers at your organisation — communicate about your child safety expectations. Do this regularly.
  • To children and young people — in an age-appropriate way, communicate that:
    • keeping them safe is important to your organisation or business
    • how you will do it
    • what they can do if they don’t feel safe
    • how they can ask questions and make suggestions.
  • To parents, guardians and families — communicate about what your organisation does to ensure the safety of children and young people and how they can ask questions, raise concerns, make complaints or offer suggestions.

How to communicate

  • If you are a small organisation — This could be as simple as a list of child safety dos and don’ts.
  • If you are a larger PCBU — It may be helpful to turn your child safety dos and don’ts into a formal Child Safety Code of Conduct, in addition to your workplace Code of Conduct. You can use these to set your organisation’s standards of acceptable and unacceptable behaviour towards children and young people, and the consequences when behaviour falls below these standards. 

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